Which regulation addresses consumer complaints?

Regulation AA is the correct answer because it specifically deals with the fair practice of credit and emphasizes the importance of addressing consumer complaints effectively. Its provisions aim to ensure that consumers are treated fairly and have their grievances addressed in a timely manner by financial institutions. This regulation emphasizes transparency, helping consumers understand the credit terms and their rights if they encounter issues or disputes.

Understanding Regulation AA is crucial for financial auditors, as it sets the standard for how institutions must respond to consumer experiences and complaints, maintaining consumer protection in financial services. The focus on fair treatment and complaint resolution is essential for fostering trust and accountability within the financial industry.